Our ordering and fulfilment system is designed to process and ship orders as quickly as possible and therefore it is difficult for us to change or cancel an order once it has been placed. If you placed your order on a business day - Monday to Friday - please contact us immediately and we will attempt to change or cancel your order. However there is no guarantee we will be able to do so.
Our opening hours are Monday to Friday from 10:00am to 4:00pm - telephone number 0800 1931 800 if within the UK, or 1800 844 030 if calling from Ireland.